Privacy Policy
Last Updated: December 20, 2025
Your Privacy Matters
At BranchOut Tuscaloosa Tree Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our services or visit our website.
By using our services or website, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:
- Your name and contact information (phone number, email address, mailing address)
- Property address where services will be performed
- Details about the tree services you need
- Payment information when you pay for services
- Photos or descriptions of trees or property that you share with us
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit.
How We Use Your Information
We use the information we collect to:
- Provide you with quotes and schedule tree services
- Communicate with you about your service appointments
- Process payments for services rendered
- Send you service reminders and follow-up information
- Improve our services and customer experience
- Respond to your questions and provide customer support
- Send you information about our services if you have opted in to receive such communications
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our business (such as payment processors)
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of our customers or others
- With your consent or at your direction
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
We retain your personal information only as long as necessary to provide you with services and as required by law.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any third-party sites you visit.
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Request corrections to your personal information
- Request deletion of your personal information
- Opt out of receiving marketing communications from us
- Withdraw your consent for us to use your information
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (which we do not do).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: (659) 228-0436
- Email: support@tuscaloosatreecare.com
- Address: 3401 Greensboro Ave # 11, Tuscaloosa, AL 35405